Since my model 700 was installed last winter, I've noticed it sometimes runs even if the heater isn't running. Also, sometimes, if the heater is running, the humidifier does not. It seems to run completely independently of whether the heater is running or not. Is this normal?
Thank you for contacting us. The humidifier does not regularly run independent of the furnace when wired to turn on and off with the furnace heat call. If you turned the humidistat down when the humidifier was running, does the humidifier turn off? If the humidifier stays on when the humidistat is turned down, then you would have a bad solenoid. If the humidifier turns off then you have a good humidistat and good solenoid.
Do you have a digital humidistat that you are controlling the humidifier with? The digital humidistat has a blower activation switch on it and you might have that in the on position. Turning the blower activation switch to the off position should solve your problem of the humidifier running in these different times.
If you have a manual control to wired to the humidifier, then you would need to have your service contractor trouble shoot the current sensing relay that would be wired between the humidistat and humidifier.
If you have any other questions please contact us at 800-334-6011. Thank you