Question submitted to Aprilaire:
The electronic water valve is that supposed to regulate the water flow or is it an on/off? It started releasing water at full rate when activated and it splashes water back on the cover and on the floor vs the drain. It's never been restricted from the saddle value and this was not touched. thanks
Aprilaires' response:
The electronic water valve is that supposed to regulate the water flow or is it an on/off? It started releasing water at full rate when activated and it splashes water back on the cover and on the floor vs the drain. It's never been restricted from the saddle value and this was not touched. thanks
Aprilaires' response:
The solenoid valve is an on and off switch. When the valve receives 24 volts, the valve opens and the water then flows through the orifice which is the water regulator. The orifice is what controls the feed rate of the water.
Water splashing on the cover of the unit is a sign of entrainment. Entrainment is caused when the static pressure inside the duct work is too high. We would recommend having an HVAC contractor come to your home to measure the static pressure
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