WebMD has a new mobile app to manage allergies

Thursday, April 17, 2014 by Aprilaire Team

WebMD has a new mobile app to manage allergies. Now if they can just figure out how to turn our phones into an air purifier. Or a box of Kleenex!

http://www.webmd.com/allergy-app

Did you know: The EPA has named indoor air pollution as one of the top 5 environmental risks to public health.

Tuesday, September 3, 2013 by Aprilaire Team

Did you know: The EPA has named indoor air pollution as one of the top 5 environmental risks to public health. Don’t just treat the symptoms — remove the problems from the air in every room of your house. Aprilaire Whole-Home Air Purifiers trap and kill 98% of airborne contaminants down to one micron in size. Learn more

According to American College of Allergy, Asthma & Immunology, an estimated 10% of Americans may be allergic to animals.

Monday, August 19, 2013 by Aprilaire Team

According to American College of Allergy, Asthma & Immunology, an estimated 10% of Americans may be allergic to animals. With more than 100 million pets in the United States, there are many opportunities to trigger your allergies. Aprilaire Air Purifiers help remove pet allergens from your home's air - so you can enjoy your pets without the symptoms! Learn more: http://www.aprilaire.com/index.php?znfAction=ProductsCat&category=cleaner

Did you know plants can be used to improve indoor air quality?

Monday, August 12, 2013 by Aprilaire Team

Did you know plants can be used to improve indoor air quality? According to Mother Nature Network, several plants can filter out common volatile organic compounds. Learn more: http://www.mnn.com/health/healthy-spaces/photos/15-houseplants-for-improving-indoor-air-quality/a-breath-of-fresh-air

Allergic to dust mites?

Tuesday, July 16, 2013 by Aprilaire Team

Allergic to dust mites?

About 40,000 dust mites can live in one ounce of dust! Also, dust mites are a known trigger of asthma. Aprilaire air purifiers and dehumidifiers can work in tandem to eliminate dust mites. Air purifiers capture up to 98 percent of airborne contaminants down to one micron in size. Dehumidifiers can eliminate excess moisture in the air – where dust mites thrive.

Learn more about Aprilaire air purifiers and dehumidifiers at http://www.aprilaire.com/index.php?znfAction=Products.

According to the American College of Allergy, Asthma & Immunology, triggers that can initiate an asthma attack...

Friday, July 12, 2013 by Aprilaire Team

Stat of the Week:

According to the American College of Allergy, Asthma & Immunology, triggers that can initiate an asthma attack include allergens such as pollen, dust, animal dander, drugs and food additives, as well as viral respiratory infections and physical exertion. Aprilaire whole-home air purification systems destroy 98 percent of airborne particulates down to one micron in size and are 40 times more efficient than a standard furnace filter. Learn more here: http://www.aprilaire.com/index.php?znfAction=ProductsCat&category=cleaner

I am interested in installing an Aprilaire whole house humidifier in my own house

Wednesday, March 6, 2013 by Aprilaire Team

Consumer question:

I am interested in installing an Aprilaire whole house humidifier in my own house without a contractor. I have radiant heat so the only ducting I have is for air conditioning. I was wondering if having room temperature air circulation (no air conditioning) would still be effective to evaporate enough water to generate humidity within the specs of the controller. I understand that I would have to periodically have the blower turn on in the heat season in order to simulate a furnace blower, but that is no problem. Im more concerned that because the air would be 70 degrees, that the evaporation would be so slow that the controller would be telling me to replace the filter all the time.

thank you... please give me your suggestions on your best product for this 2200sq foot area and situation.

 

Aprilaires' response:

Thank you for contacting us regarding our whole home humidifiers. You would be able to utilize a whole home humidifier on an air handler unit that is not used for heat. Simply supply the unit with hot water and you can add humidity with moving room temperature air through the water panel.

Based on the size of your home, the 600 should be sufficient. However, there are other factors that may affect the performance of the humidifier. Factors such as ceiling height, age and tightness of the home, water temperature, and desired humidity level all contribute to the humidifiers ability to reach and maintain a given humidity setpoint.

We recommend the installation be done by a licensed HVAC contractor. When installed by a licensed contractor, the units come with a 5 year warranty. If you choose not to use a licensed contractor you risk voiding the 5 year warranty. Additionally, the contractor has the ability to come to your home and evaluate your needs. This will help you make the best decision as to which humidifier will work best in your particular installation.

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.


Aprilaire - Division of Research Products Corporation
1-800-334-6011
Visit www.aprilaire.com
Call center hours are M-F 7am-5pm CST

 

Just noticed that my Aprilaire Air Cleaner is installed backward, should I get it fixed?

Monday, March 4, 2013 by Aprilaire Team

Consumer question:

I just changed the filter in a Aprilaire model 2200 with one of your replacement filters.

It is obvious from the arrow on the filter basket and the fact that the black plastic combs face into the incoming air, that the unit was installed upside down.

Is this a serious matter that would make it worth having the unit professionally removed and reinstalled in the correct direction?

 

Aprilaires' response:

Thank you for contacting us regarding your model 2200 air cleaner. Air passing through the air cleaner in the wrong direction could lead to air leakage around the filter, increased air resistance, or filter collapse as the filter is structurally supported against air flow only in one direction. The efficiency of the Aprilaire air cleaner is not affected. If an older model air cleaner has been installed incorrectly, we recommend that either the original installer or another service contractor revisit the installation and reposition the cabinet so that the air flow passes through the air cleaner properly. Some sheet metal work may be required so that the return air duct can be attached to the flange on the inlet side of the outer housing when the air cleaner is turned in the proper direction. In addition, sheet metal work may also be required at the furnace so that the flat outlet side of the air cleaner can be attached to the furnace return air opening.

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

Aprilaire - Division of Research Products Corporation
1-800-334-6011
Visit www.aprilaire.com
Call center hours are M-F 7am-5pm CST
I just changed the filter in a gardair model 2200 with one of your replacement filters.

It is obvious from the arrow on the filter basket and the fact that the black plastic combs face into the incoming air, that the unit was installed upside down.

Is this a serious matter that would make it worth having the unit professionally removed and reinstalled in the correct direction?

Thank you
Allan


The information contained in this e-mail and any attached document(s) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact the sender and delete the material from any computer.



The information contained in this e-mail and any attached document(s) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact the sender and delete the material from any computer.

 
 

 

Sand/Silt in my water, is that effecting my Aprilaire steam humidifier?

Thursday, February 14, 2013 by Aprilaire Team
Consumer question:
 
I had installed about 4-5 months ago. I get a build up a yellow/brown sand / silt in the bottom which seems to clog the drain and causes the canister to leak from the top. I live in the Denver area (Lone Tree). I saw a post on another web site with a similar issue. Do you have a recommendation to fix? Maybe a sand/silt trap/filter upline?
 
 
Aprilaires' response:
 
Thank you for contacting us with regards to your model 800 Residential Steam Humidifier. What you're finding is the sediments in the water that are left behind as the water boils away. The exact nature of these sediments can vary by region. We don't have any specific recommendations for filters, but if you do choose to have on installed, do not use one that de-ionizes or de-mineralizes the water, such as Reverse Osmosis. Some amount of dissolved minerals are required for our unit to produce steam. The 800 uses the minerals in the water to pass current between two electrodes, and the fewer minerals in the water, the longer it will take to reach boiling. We would recommend that you consult your installer for recommendations on filters for sand, though.

Remodeling Your Home? Have You Considered Indoor Air Quality?

Thursday, October 18, 2012 by Aprilaire Team

Remodeling Your Home? Have You Considered Indoor Air Quality?

Ventilation for Homes

In general, you should address the following issues when remodeling your home.

Radon

Lead

Moisture Control

Ventilation

Asbestos

Combustion Appliances

Air Ducts

Energy Efficient Improvements

Pest Control

Painting

Volatile Organic Compounds (VOCs)

If too little outdoor air enters a home, pollutants can sometimes accumulate to levels that can pose health and comfort problems. Likewise, one approach to lowering the concentrations of indoor air pollutants in your home is to increase the amount of outdoor air coming in.

Outdoor air enters and leaves a house by: infiltration, natural ventilation, and mechanical ventilation. In a process known as infiltration, outdoor air flows into the house through openings, joints, and cracks in walls, floors, and ceilings, and around windows and doors (air may also move out of the house in this manner — this is called exfiltration). In natural ventilation, air moves through opened windows and doors. Air movement associated with infiltration and natural ventilation is caused by air temperature differences between indoors and outdoors and by wind. Finally, there are a number of mechanical ventilation devices, from exhaust (vented outdoors) fans that intermittently remove air from a single room, such as bathrooms and the kitchen, to air handling systems that use fans and duct work to continuously remove indoor air and distribute filtered and conditioned outdoor air to strategic points throughout the house. The rate at which outdoor air replaces indoor air is described as the air exchange rate. When there is little infiltration, natural ventilation, or mechanical ventilation, the air exchange rate is low and pollutant levels can increase.

Unless they are built with means of mechanical ventilation, homes that are designed and constructed to minimize the amount of outdoor air that can "leak" into and out of the home may have higher pollutant levels than other homes. However, because some weather conditions can drastically reduce the amount of outdoor air that enters a home, pollutants can build up even in homes that are normally considered "leaky."

Most home heating and cooling systems, including forced air heating systems, do not mechanically bring fresh air into the house. Opening windows and doors, operating window or attic fans, when the weather permits, or running a window air-conditioner with the vent control open increases the ventilation rate. Local bathroom or kitchen fans that exhaust outdoors remove contaminants, including moisture, directly from the room where the fan is located and also increase the outdoor air ventilation rate.

Ideally, new homes will be built to minimize leakage to control energy loss, improve comfort, and minimize the transport of moisture and pollutants through the building shell. These homes should then also have mechanical ventilation to remove pollutants generated in the home and provide outdoor air in a controlled manner. Whether a mechanical ventilation system makes sense in your existing homes depends on the house, your existing heating, ventilation, and air-conditioning (HVAC) system, and the changes you have planned. You should discuss this with your HVAC contractor. A local Weatherization office, or building performance contractor, might also be able to help you with this decision or point you to local experts.

How much ventilation do I need?

The American Society of Heating, Refrigeration and Air-Conditioning Engineering, or ASHRAE at www.ashrae.org provides procedures for determining whole-house ventilation rates in its Standard 62.2, "Ventilation and Acceptable Indoor Air Quality in Low-Rise Residential Buildings". The standard also provides requirements for exhaust ventilation for kitchens, bathrooms, and other point sources, such as clothes dryers and venting for fuel-burning appliances.

Our Aprilaire 760 humidifier has been installed for 14 years. But I have a question.

Thursday, July 5, 2012 by Aprilaire Team
Consumer question:
 
Our 760 has been installed for 14 years. The insulation material on either side of the fan had to be removed. Should I replace it with new pink fiberglass insulation? It appears that is where the unit pulls in air.
 
 
Aprilaire's response:

Thank you for you using Aprilaire in your home comfort system.

I am somewhat perplexed that your system had been operating for 14 years with insulation restricting the air flow. Normal installation does not necessitate the blockage of air into the humidifier. This may have been done to prevent water leaking from the humidifier in high static pressure within the duct system. I would recommend having an HVAC contractor look at the system to determine the reason for the use of insulation; it was not for filtering the air.

If you have additional questions, please contact us.

What merv rating was/is the older 2200 and 2400 aprilaire media's?

Tuesday, May 29, 2012 by Aprilaire Team

Consumer question:

What merv rating was/is the older 2200 and 2400 aprilaire media's?

 
Aprilaires' response:
 
Thank you for contacting us regarding our 2200 and 2400 air cleaners. The filters that the 2200 and 2400 air cleaners use has a MERV rating of 10. These are the 201 and 401 filters. We now offer upgrade kits for both air cleaners that upgrade the air cleaners to use MERV 13 filters. Please follow the link below for more information on our upgrade kits:

http://estore.aprilaire.com/catalog/air-cleaners/upgrade-kits

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

 

What is the minimum water temperature to supply an Aprilaire 350 humidifier?

Tuesday, May 8, 2012 by Aprilaire Team
Consumer question:
 
What's the minimum water temperature needed to supply this Aprilaire model 350 humidifier unit? We want to reduce the water temp for the summer so it doesn't heat the house while it runs. Here in Denver we still need the moisture all year around.

By the way, do you make a in-the wall ultrasonic unit with a humidistat, that can run from filtered water that removes minerals and chlorine?
 
 
Aprilaires' response:

Thank you for your email regarding your model 350 Aprilaire humidifier. The minimum water temperature for our self contained humidifiers is 140F. This is required in order for the evaporation process to take place. When the hot water flows over the water panel, the water evaporates off the water panel and into the room temperature air moving through the water panel. Lowering the water temperature will reduce the amount of humidification produced. The water to the humidifier can be hard or softened but should not be from a reverse osmosis system. We do not manufacture ultrasonic humidifiers.

 

What is the replacement for the 2120/2140?

Monday, May 7, 2012 by Aprilaire Team
Consumer question:

We had our A/C system replaced last year. We had an Aprilaire filter system installed at the recommendation of the contractor. He said that the filters were Aprilaire 2120/2140 and a Humidifier Panel 400. What is your current replacement for these. I do not see them on any site selling your product.

Aprilaires' response:

Thank you for contacting us regarding replacement media for your Aprilaire products. The models 2120 and 2140 are two different air cleaners and would take different filter media. Please follow the links below for more information on the filter media for the two air cleaners:

http://estore.aprilaire.com/catalog/air-cleaners/model-2120-parts
and
http://estore.aprilaire.com/catalog/air-cleaners/model-2140-parts

Furthermore, please follow the link or navigate through the estore for information on the replacement water panels for the model 400 humidifier:

http://estore.aprilaire.com/catalog/humidifiers/model-400-series-parts/254

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

 

Aprilaire Model 5000 EAC Air Cleaner is humming?

Thursday, March 29, 2012 by Aprilaire Team

Consumer question:

Why I started to hear humming noise when I turn on the Aprilaire Air Cleaner model 5000? The technician from Sears helped me to replace the filter in December 2011, but shortly after that, I start to hear this annoying noise and worry about the possible health risk it prsents to my family.

Does this electric humming/hissing really matter to human health? If so, whom should I contact?

 

Aprilaires' response:

Thank you for your email regarding your model Aprilaire Electronic air cleaner.
Under normal operation there is electricity passing through the door of the model 5000 into the cabinet just like a plug into an outlet. This can sometimes be audible but it does not pose any health risks.

If you are feeling that the noise is coming from the HVAC equipment call your HVAC specialist and have them give us a call when they are looking over the equipment.

 

UV lights? Okay with my Aprilaire?

Friday, March 2, 2012 by Aprilaire Team
Consumer question:
 
Will the aprilaire media's standup to UV lights? I know the honeywell's at one time would get holes in them within a few months. And if the aprilaire's are compatable how far away does the light need to be?

Aprilaires' response:

Thank you for contacting us regarding our Aprilaire air cleaner filters. We do not recommend any exposure from UV light onto our filter media. Our filters are made of acrylic and polypropylene fibers that break down when exposed to UV light. This break down could lead to shortened filter life and lowered efficiency.

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

will the aprilaire media's standup to UV lights? I know the honeywell's at one time would get holes in them within a few months. And if the aprilaire's are compatable how far away does the light need to be?

 
 

 

Could my solenoid value be bad?

Monday, February 13, 2012 by Aprilaire Team
Consumer question:

I just installed this unit and realized there is no water flowing to the filter. The valve has power on both wires (24VAC using the step down unit provided). The water has also been checked and is going into the valve however, not coming out. Do you have a suggestion of what the issue could be or is it most likely a faulty valve?

Aprilaires' response:

Thank you for contacting us with regards to your model 600A Humidifier. When power is applied to the solenoid valve, there should be an audible "click." If your valve does not click, verify the voltage supplied to it by measuring between the two yellow wires at the valve for A/C power. It should be around 24v, +/- 4v. Additionally, the amps available are also important. This valve needs .4 amps to open. If the amperage available is less than .1, it may not click at all. Between 1. and .3 it may just make a humming noise. If you verify all power is good and it still doesn't open, the diagnosis would be a bad valve. We would recommend that you contact your supplier for any replacement needed.

Power, power am I getting power?

Wednesday, December 28, 2011 by Aprilaire Team
Consumer question:

We are quite happy with our unit, but we have a question. When the cover is lifted off to change the filter, the plug is disconnected so the fan, of course is not moving.
But,how can we make sure the unit is getting power? We have never seen the fan blades turn even when we plug the unit in while the cover is off. Shouldn't we be able to hear the fan turning or feel air coming out of the top of the humidifier? (It's a model 760.)

I just plugged a fan into the out-let and the fan will not run. The outlet may not be wired correctly. But, please tell us if we should be able to feel air coming out of the unit or hear the fan moter?


Aprilaires' response:


Thank you for contacting us regarding your model 760 humidifier. The model 760 has its own 24 volt transformer built into the unit therefore it has all of its own power. If you would like to see if the fan is working while the cover is on, simply touch the brown leads together while the unit is plugged into a powered outlet. This would complete the 24 volt connection to the relay, turning the fan on and opening the solenoid. This is a low voltage connection so there is no risk of injury. You can perform this test while the furnace is off, this way the sound of the furnace running will not interfere while you are listening for the fan on the 760.

If the fan and solenoid operate the unit is ok. If not, we recommend contacting your installing contractor to come to your home and troubleshoot the unit. However, you have the option to contact our tech support department at 1-800-334-6011 and troubleshoot with one of our technicians. Our tech support department is open Monday through Friday, 7 am to 5 pm CST.

My Aprilaire Humidifier fails to feed water when the furnace is running..

Friday, December 9, 2011 by Aprilaire Team
Consumer question:

Unit was installed in February 2011. fails to feed water when the furnace is running.....even on the highest #7 setting. Worked fine last heating season

When the dial is moved to the "Test" setting, the water will flow and the 'reset light' will blink like it's supposed to....but when moved back regular run mode - even on # 5, #6 or #7 - it will not put water into the filter pan.


Aprilaires' response:

Thank you for contacting us regarding your 600A humidifier. Our controls have a built in design condition that allows the control to make a maximum of 45% relative humidity. If the digital screen has a value of 45% or above, the control will not turn on the humidifier outside of test. Also, the control has a accuracy differential of +/- 5%. So even if the screen reads 40%, due to this differential it may not turn the humidifier on.

Once the air in your home drops below 40-45% relative humidity your humidifier will turn on to add moisture to the air.

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

Light a blinking, what does it mean?

Friday, December 9, 2011 by Aprilaire Team
Consumer question:

Just installed a 5000. When thermostat is in the off position and I set unit to run 30 min/hr., the blue lights on the cleaner flash and the filter indicator bars are animated on the LED control panel.

When on I place the thermostat on heat, and the heat kicks in, the blue lights on the cleaner unit do not flash but the filter indicator on display/control module is animated. Should the blue lights on the filter be flashing?


Aprilaires' response:

Thank you for contacting us. The unit is going to light up when it send a signal to the furnace fan to kick on. The 30 min/hour button will give you 30 minutes run time for the based on the total amount of run time in that hour. The run time of the heat call does count toward that 30 minutes and if toward the end of that hour the control has not reached 30 minutes it will kick on the fan to get the remaining minutes. The blue light should flash when ever the furnace does kick on and furnace fan runs. If you have any other questions please contact us at 800-334-6011. Thank you