No water comes in to the model 500 aprilaire humidifier when running. What could be happening?

Wednesday, May 9, 2012 by Aprilaire Team
Consumer question:
 
No water comes in to the model 500 aprilaire humidifier when running. Could it be a problem with the solenoid valve??


Aprilaires' response:

Thank you for contacting us.
No water could be an indication of an issue with the solenoid valve.
If you have an Automatic Control try putting it into test mode:

A. No click at the solenoid valve indicates an electrical problem. Contact the heating and air conditioning dealer to further check the electrical components of the Aprilaire Humidifier.

B. If the solenoid valve makes a click sound and there is no water draining from the unit, this would indicate the flow of water is being obstructed.

1. To determine if water flow is being obstructed, turn the dial of the humidifier control to the off position. The first location to check for an obstruction would be at the saddle valve located on the water line supplying water to the humidifier. When checking the saddle valve, make sure it is completely open. This can be done by turning the valve all the way to the left. If anything is clogged, it can be dislodged by turning the saddle valve all the way to the right and back to the left. Once this is done, turn the humidifier control dial above the click point and water should be coming out the drain line.

2. If water is still not coming out of the drain, check the orifice and in-line strainer to make sure they are not clogged. The orifice is located in the tube on the outlet side of the solenoid valve and the in-line strainer is located on the inlet side of the solenoid valve (see attached). The orifice may be cleared by inserting a needle through the small opening. The strainer may be cleaned by running it under warm water to dislodge deposits or replace it. After clearing and re-installing the orifice and strainer (be sure to double wrench all water connections), turn the humidifier control dial above the click point and water should be coming out the drain line.

 

What is the minimum water temperature to supply an Aprilaire 350 humidifier?

Tuesday, May 8, 2012 by Aprilaire Team
Consumer question:
 
What's the minimum water temperature needed to supply this Aprilaire model 350 humidifier unit? We want to reduce the water temp for the summer so it doesn't heat the house while it runs. Here in Denver we still need the moisture all year around.

By the way, do you make a in-the wall ultrasonic unit with a humidistat, that can run from filtered water that removes minerals and chlorine?
 
 
Aprilaires' response:

Thank you for your email regarding your model 350 Aprilaire humidifier. The minimum water temperature for our self contained humidifiers is 140F. This is required in order for the evaporation process to take place. When the hot water flows over the water panel, the water evaporates off the water panel and into the room temperature air moving through the water panel. Lowering the water temperature will reduce the amount of humidification produced. The water to the humidifier can be hard or softened but should not be from a reverse osmosis system. We do not manufacture ultrasonic humidifiers.

 

What is the replacement for the 2120/2140?

Monday, May 7, 2012 by Aprilaire Team
Consumer question:

We had our A/C system replaced last year. We had an Aprilaire filter system installed at the recommendation of the contractor. He said that the filters were Aprilaire 2120/2140 and a Humidifier Panel 400. What is your current replacement for these. I do not see them on any site selling your product.

Aprilaires' response:

Thank you for contacting us regarding replacement media for your Aprilaire products. The models 2120 and 2140 are two different air cleaners and would take different filter media. Please follow the links below for more information on the filter media for the two air cleaners:

http://estore.aprilaire.com/catalog/air-cleaners/model-2120-parts
and
http://estore.aprilaire.com/catalog/air-cleaners/model-2140-parts

Furthermore, please follow the link or navigate through the estore for information on the replacement water panels for the model 400 humidifier:

http://estore.aprilaire.com/catalog/humidifiers/model-400-series-parts/254

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

 

How can I tell the difference between the old aprilaire 400 series humidifiers?

Monday, May 7, 2012 by Aprilaire Team
Consumer question:
 
How can I tell what model I have? (please add this question/answer to your FAS's).

My unit is probably at least 25 years old. I am having a problem with it (leaking water coming from unit's housing), and would like to understand which model I am dealing with.

I have a unit that is installed on ductwork associated with the furnace. The unit is drained by a flexible tube that goes into a pump (on the floor) that evacuates the excess water to a nearby sink. The unit uses warm water.

The rheostat/control is installed on ductwork as well, about 3-4 feet away from the unit. The Rheostat is a dark brown/black control knob, in the middle of a rectangular panel that is also dark brown/black. All the printing on the rheostat's panel (that was once a faint gold perhaps) is worn away, except the '25' at the top/middle of the dial, and - in the upper right- the lettering 'aire.'

Some pages from the original manual were pasted on the inside of a cabinet door in the basement by a previous owner (until today I had not known what they were for.). The instructions say that the Summer Shut-off instructions are to turn the dial to 25. I was unable to find a manual on your website that contains those instructions.

However, from the pictures in http://www.aprilaire.com/themes/aa/en/manuals/Humidifiers_Owners_Manual.pdf, it appears like the models shown on pages 13 and 14 (Models 440, 445-448).

How can I tell which model it is? thank you.
 
 
Aprilaires' response:

Thank you for your email regarding your Aprilaire humidifier.
The following is the best way to tell the difference between the model 440 and the model 445-448. The 445-448 will have a thumb screw on the bottom of the Humidifier to hold on the reservoir. The 440 does not have a thumb screw because it does not have a reservoir.
Turn your Humidistat knob clockwise until it stops (to the off position) to turn your Humidifier off. You will have to set it to the desired percent when your humidity levels begin to decrease.

 

I need humidity in the Summer, what should I do?

Wednesday, April 25, 2012 by Aprilaire Team
Consumer question:
 
My heating/air cool unit is now controlled by a new thermostat that allows fan circulation about 35% of the time whether the heat or cooling is running or not. Will the humidifier work when the fan is on whether it is on heating or cooling? I live in an area which humidity averages about 12% during the summer. I need to add humidity during those times.
 
 
Aprilaires' response:

Thank you for that very good question regarding the Aprilaire humidifier operation.

The answer to your question depends on the type of humidity control that was installed with the humidifier. In the event that the humidity control was the type that used an outdoor temperature sensor to regulate the humidity, then the humidifier would not add humidity in the summer months. this type of control would disable the humidifier when the outdoor temperature would go above 60 degrees. If the humidity control does not use the outdoor temperature sensor, then you may be able to humidify during the summer months. Just be aware that the air conditioning system will remove some humidity during its normal operation; which would take longer to bring the humidity level up.

 

Aprilaire 10 Year Clean Coil Commitment

Friday, April 20, 2012 by Aprilaire Team

Aprilaire Air Cleaners are so effective at removing particles and contaminants that are harmful to your family and your HVAC equipment, we offer this guarantee.  Should your new indoor air conditioning coil require professional cleaning in the next 10 years while properly using an Aprilaire Air Cleaner, we will pay $100 toward the cost of having the indoor coil cleaned by a licensed contractor.

This commitment applies to new HVAC equipment with a new indoor air conditioner coil (less than six months old) installed with an Aprilaire Air Cleaner.  The Aprilaire Air Cleaner must be installed by a licensed HVAC contractor.  The Aprilaire Air Cleaner must be properly maintained as per directions in the owner's manual including use of only Aprilaire brand media replacement.   Click to view Aprilaire's Clean Coil Commitment.

Aprilaire Recommended Annual Air Cleaner Maintenance

Thursday, April 19, 2012 by Aprilaire Team

Aprilaire 2000 Series

 

Aprilaire 3000 Series

 

Aprilaire 4000 Series

 

Aprilaire Model 5000

 

Aprilaire One-Touch Control

Summer's High Humidity Affects Indoor Air Quality

Monday, April 2, 2012 by Aprilaire Team

Summer is almost here and with it we welcome the long-awaited warm weather but not the sticky, high levels of humidity that often come with it.  High humidity affects the quality of indoor air and can affect the health of you and your family in a variety of ways.

High humidity levels can cause mold, encourage dust mites which are a major cause of allergies, and cause a hot of problems in the home that can affect your physical health.  Visible signs of high humidity levels include condensation on windows, peeling wallpaper, damp patches on walls and ceilings, a musty smell and dampness.  But there are also numerous problems that go undetected because you can not see or smell them. 

A few of the most common health effects of too much moisture in the home include the following:

Dust mites:  At least 10 percent of the population suffers from a dust mite allergy.  Half of American homes have enough bedding with enough dust mite allergen to cause allergies.. Of these homes, 24 percent had levels that were five times greater than the threshold to cause allergic reactions.

To control dust mites, experts recommend regular cleaning to reduce dust, as well as encasing mattresses, box springs and pillows in allergy-free cases.  The more dust-free the home, the less likely it will be able to support significant populations of allergen0causing dust mites.  Some of the symptoms associated with it include sneezing, itchy, watery eyes, nasal stuffiness, runny nose, stuffy ears, respiratory problems, atopic dermatitis and asthma.

Bacteria: you can't see or feel bacteria but they live on countertops, table surfaces, carpet, pillows, mattresses and just about anywhere people are.  Bacteria also grow profusely when there is plenty of moisture present.

Formaldehyde: When humidity levels are high, products such as furniture, cabinets, building materials and even some latex paints then to release formaldehyde into the air at a faster rate.  Studies have suggested that people exposed to formaldehyde levels ranging from 50 to 100 parts per billion for long periods of time are more likely to experience asthma-related respiratory symptoms, such as coughing and wheezing.

If you suspect that the air in your home is too moist, be sure to vent the areas that create moisture, like the show or bathroom.  You may also consider a whole home dehumidifier like the Aprilaire Model 1710A, 1730A,1750A or the 1770A.  The Aprilaire dehumidifiers can work independently or in tandem with the heating and cooling systems to remove extra moisture from your home.  A system like this will allow homeowners to achieve the EPA recommended humidity levels in the house of 30-50 percent.

What Everybody Ought to Know About Whole Home Air Cleaners - they are Proven to Protect and Even Improve Health

Monday, April 2, 2012 by Aprilaire Team

The air in American homes is increasingly contaminated and polluted, and now studies have linked poor indoor air quality to the dramatic rise in not only allergy and asthma symptoms, but also a variety of other health issues, including heart disease, stroke and blood clots.

Studies are emerging that prove poor indoor air quality can cause or contribute to a variety of symptoms and medical issues.  While individuals with pre-existing medical problems such as asthma, chronic obstructive pulmonary disease (COPD) and allergies are at most risk from poor indoor quality, the medical literature demonstrates that even those in a good state of health are negatively affected.

The latest study conducted by scientists from Denmark and Sweden, published in the American Journal of Respiratory and Critical Care Medicine, reveals that poor indoor air adversely affects the performance of blood vessels in humans leading to cardiovascular disease.  The study also found that indoor air filtration greatly reduced the amount of ultrafine, fine and coarse air particles in the homes tested, which was associated with an actual improvement in the microvascular function of the study participants.

In an effort to protect public health and combat airborne invaders, Aprilaire, a leading manufacturer of indoor air quality products, is urging consumers nationwide to consider whole-home air cleaners as part of a modern and integrated approach to managing their indoor environments. Homeowners can be sure that a whole-home air cleaner works to permanently trap the airborne contaminants that most affect health and aggravate allergy and asthma symptoms, moving clean and comfortable air throughout every room of the home, all while operating silently and out of sight.

While the medical community acknowledges the benefits of clean air in the home, consumers often find themselves disappointed with the options available at local home improvement centers where portable, do-it-yourself air cleaning units are sold.

“We know through research that most people buy portable air cleaners to help alleviate some sort of respiratory issue, this cannot be accomplished with one portable air cleaner for an entire home,” said Mike Rimrodt, marketing director for Aprilaire. “In fact, most homes require four or five portable units or more too clean the air throughout the entire home and still don’t do as good a job,” notes Rimrodt. “When comparing performance, installation and maintenance factors, and overall cost, a whole-home air cleaning solution is ideal for families who want to ensure healthy, clean air in every room and get the best value for their dollar.”

Whole-home air cleaners permanently trap the airborne contaminants that can aggravate health and allergy and asthma symptoms. In a recent standard industry test, the Aprilaire 5000 achieved 99 percent efficiency against airborne particles. The unit captures and kills virtually all contaminants including those that most affect personal health—viruses, bacteria, spores and allergens 24 hours a day, seven days a week, 365 days a year.

Aprilaire also offers homeowners a one-of-a-kind air cleaner control that allows them to actively clean the air in their entire home based on personal preference and event triggers. A simple-to-program thermostat features Event-Based ™ Air Cleaning:

  • Constant Cleaning:  air cleaner is active for 24 hours a day seven days a week
  • Automatic:  air cleaner will run a minimum of 30 minutes per hour
  • Event Clean:  air cleaners will run for three hours continuously and then turn off
  • Allergies:  air cleaner will run continuously for 24 hours and then turn off

Event-Based Air Cleaning also provides other conveniences such as indicators that air cleaning is taking place as well maintenance reminders.

For more information on whole-home air cleaners and Event-Based Air Cleaning, visit www.aprilaire.com.

Unseasonable weather brings on an early explosion of Allergies!

Monday, April 2, 2012 by Aprilaire Team

Kerchoo!!!!!!!!!  Achooo!!

Everyone is talking or sneezing about it, the early onset of allergies this year due to the mild winter.  Make sure to use an Aprilaire Air Cleaner in your house to help make your indoor air quality as good as it can be!

Aprilaire Periodic Preventative Humidifier Maintenance

Monday, April 2, 2012 by Aprilaire Team

Periodic Preventative Maintenance

  • NOTE: Periodic inspection and preventive maintenance of your total heating system is important for efficient and safe operation. Your heating contractor should include humidifier service at the same time. All models are equipped with an in-line water strainer and orifice as shown below. These parts should be inspected and cleaned periodically to assure continued proper unit performance.

Aprilaire Humidifier Recommended Annual Maintenance

Monday, April 2, 2012 by Aprilaire Team

Recommended Annual Maintenance

  • The water panel should be changed once a year, with a few exceptions.
    • The model 400 has a panel that should be changed twice a season
    • If extremely hard water is used in any Aprilaire humidifier, the panel should be changed more frequently than once a season. 
    • The water panel cannot be cleaned because it has a special coating that helps the water adhere to the panel while the air is passing through it.  Without the coating, more water will go down the drain and less will be converted into a vapor.
  • Drain line
    • Detach the drain line from the drain spud at the bottom of the unit. 
    • Bend it at the various points to loosen calcium deposits which may have formed on the inside of the line, and flush it with pressurized water. 
    • You can also pour bleach through it prior to the water.  This will kill any micro-organisms that happen to be living in the drain line. 
    • The drain line can be replaced should it prove difficult to clean. 
  • Feed tube
    • Detach the tube from the nozzle at the top of the unit, and unscrew the end of the solenoid valve at the other end of the feed tube. 
    • Run high pressure water through the tube and replace. 
    • When reconnecting the feed tube, remember to double wrench the connections to prevent leaking.
  • Inside of unit
    • Look for any mineral deposits on the Scale Control Insert after removing the water panel, and get rid of them by wiping the insert with a damp towel or rag.  They should come right off. 
    • If there are deposits on the inside of the cover, or in the case of a 700, on the fan blade, it may be indicative of a larger problem known as entrainment.  ()
    • Do not remove granulated coating on the distribution tray – not an issue with the new ones. 
      • The granular coating is there to break up the surface tension of the water.  This allows water to flow evenly through all of the openings in the water distribution tray. 
      • The newer trays have a fabric along the bottom of the tray which does the same thing as the granular coating.  The difference is the customer doesn’t have to worry about scraping off the fabric.
  • Hard or Soft Water
    • Aprilaire offers total flexibility in the installation of our humidifiers in that they will operate properly with either hard or soft water. Connecting to hard water may leave mineral deposits on the water panel that are scaly and hard in nature. Connecting to soft water may leave mineral deposits that are fluffier in nature. The bottom line is the water panel will typically last a full heating season using either type of water.  When extremely hard water is used in the humidifier, maintenance should be performed approximately every six months. 

I Love Craigslist

Monday, April 2, 2012 by Tom Ruse

I have to admit I'm kind of a Craigslist junkie. Buying, selling, always looking for deals.

I came across this ad over the weekend and thought it was pretty cool. In case it's too hard to read in the picture, it says:

Room humidifier - $10

I'm selling a room humifier that comes with several fragrances. You can run it with just water or with water and a fragrance. It has been used a total of about five hours, but now that we have an AprilAire system, we don't need it. It's still in great shape.

Thanks for looking."


 

 

 

Air Cleaning - Sure its allergy season, but there's more to it!

Monday, April 2, 2012 by Tom Ruse

Ok, the straight scoop. Whole-home high efficiency air cleaners - the kind installed in your heating and cooling system - have the ability to trap airborn allergens like no portable air purifier can. Its just a fact. A portable air purifier can only work in one room and only in a small area of that room!

Sure, if the allergens and other crap in your home are not airborne, the installed air cleaner can't trap it. You have to vacuum and dust.

But here's the key. The whole-home air cleaner only works when your HVAC system blower operates. When the blower operates it delivers conditioned air throughout your home and the air that's already there has to go somewhere. That's where your return air ducts come in. The old air,  and the crap in it, are returned to the HVAC system thru the return ducts and the air cleaner traps the crap before it goes thru the system again to be heated or cooled.

BUT, you can clean the air more often than when you are heating or cooling. Just run your blower fan more often (put it in the "on" position) and it'll recirculate that air even when you're not heating or cooling - so your CLEANING the air more often.

Installed, whole house air cleaners also help protect your expensive HVAC system and can reduce the amount of dusting and vaccuming you have to do. So, while some portables may take a few contaminants out of a small room, they don't do ANYTHING to protect you HVAC system. Nor will you see an appreciably difference in having to clean the place!

Aprilaire Model 5000 Electronic Air Cleaner

Aprilaire Model 5000 EAC Air Cleaner is humming?

Thursday, March 29, 2012 by Aprilaire Team

Consumer question:

Why I started to hear humming noise when I turn on the Aprilaire Air Cleaner model 5000? The technician from Sears helped me to replace the filter in December 2011, but shortly after that, I start to hear this annoying noise and worry about the possible health risk it prsents to my family.

Does this electric humming/hissing really matter to human health? If so, whom should I contact?

 

Aprilaires' response:

Thank you for your email regarding your model Aprilaire Electronic air cleaner.
Under normal operation there is electricity passing through the door of the model 5000 into the cabinet just like a plug into an outlet. This can sometimes be audible but it does not pose any health risks.

If you are feeling that the noise is coming from the HVAC equipment call your HVAC specialist and have them give us a call when they are looking over the equipment.

 

What humidifier is right for my 1500 sq ft house in Alaska?

Tuesday, March 13, 2012 by Aprilaire Team
Consumer questioni:
 
I have a 1500 sq. ft. house in Alaska. Very dry in the winter. We have a forced air furnace and a HRV system. Also have hard wood floors that currently are shrinking due to RH in the home of 32%. What humidifier do you recommend to meet our needs?
 
Aprilaires' response:
 
Thank you for contacting us with regards to our Aprilaire Humidifiers. Based on the information provided, we could recommend any of our units. Other factors to consider are the age of the home and its relative tightness. The presence of an HRV system must also be taken into consideration. These systems typically provide a constant stream of fresh (and dry) air to your home. HRVs can actually work against your humidification needs by removing humidity already inside the home. You may want to weigh the benefits of the HRV operating during your humidifying season versus meeting your humidifying needs. We would recommend that you contact your local HVAC installer to have them visit your site and provide you with an assessment of your humidity needs and what Aprilaire humidifier would best meet them.

 

There's a knock whenever the humidifier comes on or shuts off. What is the cause?

Wednesday, March 7, 2012 by Aprilaire Team

Consumer question:

There's a knock whenever the humidifier comes on or shuts off. What is the cause?

Aprilaires' response:

Thank you for contacting us with regards to your model 700 Humidifier. The noise you hear is the humidifier's solenoid valve (water valve) opening or closing. Normally, this valve makes a slight 'click' noise when doing this, but water pressure and the build up of water scale inside the unit can increase this noise. As a test, try turning off the water to the humidifier and then use the humidistat to turn the humidifier on and off. Listen for changes in the noise. Typically, the noise is quieter without any water pressure, but pressure is required to feed the correct amount of water through the unit.
Speak to your contractor about possible remedies if the noise becomes excessive. Anything from cleaning the valve to adding sound-insulating foam rubber to the valve can help dampen the nosie. In some cases, replacing the copper tubing with steel-braided rubber tubing or installing a shock-arrestor can help dampen the noise by absorbing the impact the water makes when the valve closes.

 

 

UV lights? Okay with my Aprilaire?

Friday, March 2, 2012 by Aprilaire Team
Consumer question:
 
Will the aprilaire media's standup to UV lights? I know the honeywell's at one time would get holes in them within a few months. And if the aprilaire's are compatable how far away does the light need to be?

Aprilaires' response:

Thank you for contacting us regarding our Aprilaire air cleaner filters. We do not recommend any exposure from UV light onto our filter media. Our filters are made of acrylic and polypropylene fibers that break down when exposed to UV light. This break down could lead to shortened filter life and lowered efficiency.

If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.

will the aprilaire media's standup to UV lights? I know the honeywell's at one time would get holes in them within a few months. And if the aprilaire's are compatable how far away does the light need to be?

 
 

 

Which side of the furnance can my humidifier be installed?

Thursday, March 1, 2012 by Aprilaire Team
Consumer question:
 
I have not yet purchased a whole house humidifier yet. My question is what kind would you recommend in my situation. My house is on a slab and the cold air return is through the attic down into the furnace unit. I have no one of attaching a bypass pipe to the supply ducts since it is underground. Is there a unit that I can install solely on the return side of the furnace?

Aprilaires' response:

Thank you for contacting Aprilaire.

Yes, you could install the 700 on either side of the furnace, and it does not have a bypass to go to the other side. You will need to run hot water to this humidifier.

We do not recommend installing any humidifier in an attic where conditions may freeze.

Other wise you could go with a stand alone unit, the 360. That goes through a wall. It does not connect to the HVAC system at all.

 

Can an in-line fan be added to my Aprilaire humidifier?

Wednesday, February 29, 2012 by Aprilaire Team
Consumer question:
 
Can I add an in-line fan to the humidifier bypass duct in order to increase the humidity?
 
Aprilaires' response:

Thank you for contacting us with regards to our model 400 Humidifier. This humidifier requires between 60-100 CFM to operate properly. If the air provided to the humidifier is lower than 60 CFM, an in-line fan may help increase the humidification rate, but it should only run with the furnace. As a drainless model, it does not humidify well without a source of heat to evaporate the water.