We installed this Humidifier last fall and it is located within the garage area, mounted on a forced air gas furnace.
the problem we are having is the humidistat says it is 50% humidity and if we check the area that the control is in that is true. the problem is we want 40% in the working area that is being treated and are only reading 34% in the area where it is needed? Can you advise?
You would need to contact your installing contractor to discuss possible solutions to your humidity problem. The first thing that would need to be checked is the actual humidity reading is in the duct at the same location as the humidistat and the area around the humidistat to see what reading you are getting. This would need to be done to see if you are getting an accurate reading of the humidity from the humidistat. Air around the humidistat might be leaking into areas around the humidistat and affecting the reading that the humidistat is getting.
One possible solution is by replacing the automatic humidistat with a manual humidistat mounted in the living space to get a better average humidity level for the home than your current installation could provide. If you have any other questions please contact us at 800-334-6011. Thank you