How do I remove the humidifier filter from the plastic housing so I can replace it with the new filter? I have reviewed the video, but it does not show how to get the plastic housing out.
Thank you for contacting us regarding changing the water panel on your model 600. To remove the frame that holds the water panel (filter), you must first remove the outer cover. Then remove the water feed tube from top of the frame. Once the feed tube is removed, grab the frame by the top and pull towards you, rocking the frame out of the humidifier, top first. This should allow you to remove the frame from the humidifier. Once the frame is out, remove the tray with the six holes in it from the top of the frame. This will allow you to remove the water panel.
Replace the water panel making sure the colored mark is facing up and reverse the above process to put the humidifier back together. Be sure to check that the drain on the bottom of the frame is sitting in the drain spud at the bottom of the humidifier base.
If you have any further questions regarding this or any of our products, please feel free to contact our customer service department at your earliest convenience.